Privacy Policy

Last updated: 22 October 2026

At Kathiyawadi Farsan, we respect your privacy and are committed to protecting the personal information you share with us when you visit our website or place an order.

1. Information We Collect

When you browse our website, create an account, contact us, or place an order, we may collect:

Name and contact details, including your phone number, email address, and delivery address.
Order details, including products purchased, quantities, and payment status.
Account information, if you create a customer account.
Information you provide when contacting us for support.
Basic technical information, such as browser and website usage data, through cookies and similar technologies.

2. How We Use Your Information

We use your information to:

Process, confirm, pack, and deliver orders.
Communicate order updates and respond to enquiries.
Process payments through our payment service providers.
Improve our website, products, and customer service.
Prevent fraud and protect our business and customers.
Meet applicable legal and accounting requirements.

3. Payments

Online payments may be processed by third-party payment providers. We do not intend to store complete payment card details on our website. Payment information is handled according to the relevant provider’s security and privacy practices.

4. Sharing of Information

We may share relevant information with delivery partners, payment providers, website hosting providers, and other service providers when necessary to operate our business and fulfil your order. We may also disclose information when required by law.

We do not sell your personal information to third parties.

5. Cookies

Our website may use cookies to maintain shopping cart functionality, remember preferences, support customer login, and understand website usage. You can manage cookies through your browser settings, although disabling some cookies may affect website functionality.

6. Data Security and Retention

We take reasonable steps to protect personal information against unauthorised access, misuse, loss, or disclosure. We retain information for as long as reasonably necessary for order fulfilment, customer service, legal compliance, and legitimate business purposes.

No online transmission or storage system can be guaranteed to be completely secure.

7. Your Rights

Subject to applicable law, you may request access to, correction of, or deletion of your personal information. Certain information may need to be retained to meet legal or accounting obligations.

8. Third-Party Services

Our website may use third-party services for payments, delivery, analytics, or other functions. Their handling of information is governed by their respective policies.

9. Children’s Privacy

Our website is intended for customers making purchases with the legal capacity to do so. Parents or guardians should supervise children’s use of online shopping services.

10. Changes to This Policy

We may update this Privacy Policy when our business practices or legal requirements change. The latest version will be published on this page.

11. Contact Us

For questions or requests regarding this Privacy Policy, please contact Kathiyawadi Farsan through the contact details provided on our website.